COVID-19

As the coronavirus pandemic continues to evolve, we’re doing all we can to make sure our teams, marketplace, services and technology remain safe and we will continue to act in accordance with Government advice and guidance.

Our digital marketplace remains open (with certain exceptions noted below) and provides a safe, fast and convenient alternative to in-person sales.

This page may be updated daily, so make sure you bookmark and check back for the latest news regarding our services.

 

Updated: 18.05.20

 

Can I still buy cars from ADESA?

Yes. We are running sales safely through our online platform, ADESA UPSTREAM. Sales run until 3.pm each weekday along with our weekend sale which runs until Monday at 3.pm. Customers can also continue to secure a variety of ‘Buy Now’ vehicles at any time with ADESA UPSTREAM.

 

How do I view and secure a vehicle with ADESA UPSTREAM?

Simply log in to adesaupstream.co.uk. You can filter vehicles by ‘Live Auction’ or ‘Buy Now’. All vehicles displayed as ‘Buy Now’ can be secured instantly online.

 

Can I still enquire about a vehicle listed on ADESA UPSTREAM?

Yes. Simply click ‘Enquire’ and a member of our sales team will get in touch.

 

Is vehicle transport available?

At present we can provide transport within the UK mainland on a quote basis, however, our service is limited. Please contact customer.services@adesa.co.uk with any transport queries.

 

Am I still able to collect cars purchased from ADESA?

Yes. All collections must be by appointment only. Contact 01635 35519 or email newburyoperations@adesa.co.uk to book a collection time slot.

 

Is my account manager still available?

At present, your account manager may not be available. Please email sales@adesa.co.uk or call 0344 2255477 and a member of our team will be able to assist you.

Get in touch for more information